Cookie Policy

Cookies are small text files that a website places on your device (computer, tablet or phone) when you visit it. They are widely used to make websites work, to remember your choices and, where you agree, to help the site owner understand how the site is being used.

This policy also covers similar technologies that perform comparable functions, such as local storage, pixels and software development kits. Where we refer to "cookies" in this policy, we mean cookies and these similar technologies together.

Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a different organisation). They can also be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you delete them.

Aircom Limited operates a primarily informational website that describes our wholesale voice, SIP trunking and carrier interconnect services. We are not a consumer e-commerce platform and we do not operate user accounts on this website.

As a result, we keep our use of cookies deliberately minimal. By default we set only strictly necessary cookies, which are required for the site to function securely and do not require your consent under the Privacy and Electronic Communications Regulations (PECR).

Any non-essential cookies, for example, analytics cookies, are only placed if and when we have enabled that functionality and you have given your consent. Where consent is required, we will ask for it through a cookie banner or settings control before such cookies are set, and you can withdraw your consent at any time.

We group the cookies we may use into the following categories. Each category is described by its purpose so you can decide what you are comfortable with.

• Strictly necessary cookies, required for the website to operate. They support core functions such as page navigation, load balancing, network security and protection against malicious requests. These cookies do not gather information for marketing and cannot be switched off through our site without affecting how it works. Under PECR they are exempt from the consent requirement.
• Functional / preferences cookies, remember choices you make to give you a more consistent experience, such as a previously dismissed notice or a layout preference. Where these are not essential to the operation of the site, we set them only with your consent. If you do not accept them, the site will still work, but some conveniences may not be remembered between visits.
• Analytics / performance cookies, help us understand how visitors find and use the website, for example which pages are viewed most often and whether any pages return errors. This information is aggregated and used to improve the site. We only set analytics cookies if analytics has been enabled and you have given your consent; they are never used to identify you personally for marketing.

Where analytics is enabled, we use Google Analytics 4 (provided by Google) to measure aggregated, anonymised usage. It is loaded using Google Consent Mode with analytics storage denied by default, so no analytics cookies are set unless you select "Accept" in our cookie banner. If you accept, Google Analytics may set cookies such as _ga and _ga_<id> to distinguish visitors and sessions; these typically persist for up to two years, IP addresses are anonymised, and you can withdraw consent or clear the cookies at any time through your browser.

We do not use advertising or cross-site tracking cookies on this website, and we do not sell personal information collected through cookies.

Some functionality on our website may be provided by third parties, such as our hosting and content-delivery providers or, where enabled, Google Analytics 4 (provided by Google LLC). These organisations may set their own cookies when their services are used.

Third-party cookies are governed by the privacy and cookie policies of the relevant provider, and we do not control how those organisations use the information they collect. Where a third-party cookie is non-essential, we will only allow it to be set after you have given your consent.

If our website contains links to external sites, those sites are responsible for their own cookies and privacy practices. We encourage you to review the cookie policy of any third-party site you visit.

Where we use non-essential cookies, you can manage your choices through the cookie controls provided on the website at the point those cookies would be set. You can change or withdraw your consent at any time.

You can also control and delete cookies through your browser settings. Most browsers let you view the cookies stored on your device, block some or all cookies, and delete cookies that have already been set. The exact steps depend on the browser you use, look for the "Privacy", "Cookies" or "Site data" section of your browser's settings or help pages.

• You can usually find instructions in the help or settings menu of browsers such as Chrome, Safari, Firefox and Edge.
• Blocking strictly necessary cookies may prevent parts of the website from working correctly.
• Because cookie preferences are stored per browser and per device, you will need to update your settings on each browser and device you use.
• Clearing cookies will remove any preferences you have saved, including any choice to opt out of non-essential cookies, so you may be asked again.

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites indicating that you do not wish to be tracked. There is currently no agreed industry standard for how websites should respond to DNT signals.

Because we do not use advertising or cross-site tracking cookies, and because we only set non-essential cookies with your consent, our approach already limits tracking. Where applicable, we will respect any clear preference you express through our cookie controls.

We set strictly necessary cookies on the basis of our legitimate interest in providing a secure, functioning website, as permitted by PECR without consent.

For any non-essential cookies, including functional and analytics cookies, our legal basis is your consent, which you give through our cookie controls and can withdraw at any time. Where cookies involve personal data, that data is processed in line with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy.

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes to our services, or changes in the law and regulatory guidance.

When we make changes, we will revise the "Last updated" date shown alongside this policy. We encourage you to review this page periodically so that you stay informed about how we use cookies.

If you have any questions about this Cookie Policy or about how we use cookies, you can contact us using the details below.

• Email: contact@aircomlimited.co.uk
• AIRCOM LIMITED, 47 Ellora Road, London, SW16 6JG, United Kingdom
• Registered in England & Wales, company number 16411888

This Cookie Policy is provided for information only and does not constitute legal advice. If you are unhappy with how we handle cookies or personal data, you can also contact the UK Information Commissioner's Office (ICO).