Dialler-ready trunks built for concurrency
Keep agents talking with trunks sized for predictive diallers and seasonal campaigns. Aircom delivers high sustained concurrency, low post-dial delay, clean CLI and the per-campaign controls that keep both productivity and compliance teams comfortable.
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What contact centres are up against
Where the friction lives.
The pressures we hear about most, and the gaps a carrier-grade partner is expected to close.
Diallers demand sustained concurrency
Predictive dialling needs large, reliable channel counts that flex with campaigns.
Post-dial delay hurts productivity
High or inconsistent PDD slows agents and pushes abandonment rates up.
CLI and compliance complexity
Managing outbound CLI and staying within regulations across markets is demanding at scale.
How Aircom helps
A solution shaped to your traffic.
The capabilities we bring to bear, on a single resilient interconnect built around your traffic.
High-concurrency trunks
Capacity sized for predictive diallers and seasonal peaks, burstable on demand.
Low post-dial delay
Short, consistent PDD so agents connect faster and abandonment stays low.
CLI and DID management
Manage outbound CLI presentation and inbound DID pools at scale, per campaign.
Compliance controls
Spend caps, destination rules and call-pattern monitoring support responsible dialling.
What you gain
Outcomes that matter.
High-concurrency inbound and outbound voice engineered for diallers, with low PDD and the controls busy operations need.
- Sustain high concurrency for diallers
- Connect agents faster with low PDD
- Control CLI and routing per campaign
- Real-time visibility of quality and spend
By the numbers
Recommended services
Assemble the stack.
The building blocks for this solution. Combine these services to fit your stack and commercials.
// Contact Centres & BPOs
Let us tailor Aircom for contact centres
Tell us about your traffic, volumes and platforms, and we will map the fastest path onto the network.