How we report platform status
The components that carry your voice traffic, how we watch them, and how you hear about it when something goes wrong.
The headline
Incidents reach you directly.
This page is not a live feed. When a monitored component degrades, we escalate to affected customers directly, with updates through to resolution.
Account notifications
For incident notifications relevant to your account, contact your Aircom representative or email us.
What we watch
Every layer, watched.
Each part of the path your calls travel, signalling, routing, trunking, numbers, data, monitored independently.
Planned work
Announced
in advance.
Scheduled maintenance and any service events that affect your account are communicated to you in advance, with status updates through to resolution.
Stay informed
Heard first, not last.
For incident notifications relevant to your account, contact your Aircom representative or email us. We escalate to affected customers directly.
Account notifications
contact@aircomlimited.co.ukBuilt to keep your traffic flowing
A geo-redundant core, intelligent routing and 24/7 monitoring, engineered so a single failure never takes you down.