Guide

Preparing for the ISDN and PSTN switch-off

Legacy phone lines are being retired. Here is how to plan a clean migration to IP voice.

What is happening

Operators worldwide are retiring the traditional public switched telephone network and ISDN in favour of IP. Once a line is withdrawn, services that depend on it must already have moved to an IP-based alternative such as SIP trunking or hosted voice.

How to plan the migration

  • Audit every line, number and device that relies on ISDN or PSTN.
  • Port existing numbers to a SIP provider to keep them.
  • Choose SIP trunking or hosted voice to match your platform.
  • Test in parallel before cutting over, then decommission legacy lines.

What you gain

Beyond compliance with the switch-off, IP voice brings elastic capacity, lower line costs, geo-redundancy and the ability to consolidate international numbers with a single provider.

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